docs(rkdevtool): add Windows USB driver note for Maskrom mode - #2036
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Milir-Radxa merged 1 commit intoAug 21, 2026
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If RKDevTool reports no device and Windows Device Manager shows an unknown device, the Rockchip USB driver is not installed. Add a tip in the Windows verification section pointing to DriverAssistant install steps. Fixes radxa-docs#2035
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Summary
Fixes #2035
User reported that on the Rock 5B Maskrom mode page, RKDevTool shows "没有发现设备" (No Device Found) and Windows Device Manager shows an unknown device when the board enters Maskrom mode.
Root cause
This is not a board fault — the Rockchip USB driver is simply not installed on the Windows host. The Maskrom verification section only said the tool "automatically detects" the device, with no guidance on what to do when the device shows up as an unknown device.
Change
Added a tip in the Windows tab of the "Verifying Maskrom Mode" section (in the shared
_maskrom.mdx/_maskrom_two_device.mdxcommon files, zh + en):DriverInstall.exeas administrator, clickInstall DriverThis applies to all pages importing these common files (Rock 5B, CM4, NX4, NX5, etc.), preventing the same question on other product pages.
Test
github_pr_guard.py checkpasses (single scope, bilingual pairs complete)