From dcf663539a81510a368da4d77feae1a6d3e08bbe Mon Sep 17 00:00:00 2001 From: Jagadisha V Date: Wed, 22 Jul 2026 14:33:52 +0530 Subject: [PATCH 1/2] DOCS-1761 - Document self-service feature opt-in for all customers Extends the MSSP-only Manage Features capability to all customers managing their own organization, and removes references to unsupported sub-features. --- docs/get-started/ai-machine-learning.md | 4 +-- .../manage-org-settings.md | 28 +++++++++++++++++++ docs/search/mobot/index.md | 4 ++- 3 files changed, 33 insertions(+), 3 deletions(-) diff --git a/docs/get-started/ai-machine-learning.md b/docs/get-started/ai-machine-learning.md index 16a78b4a239..1ceff009727 100644 --- a/docs/get-started/ai-machine-learning.md +++ b/docs/get-started/ai-machine-learning.md @@ -135,12 +135,12 @@ Sumo Logic offers integrations with AI platforms for monitoring, governance, and ## FAQ -### Can I opt out of AI features? +### Can you opt out of AI features? AI features are on by default. We offer two methods for opting out: * **Via your account team or support**. You can opt out of specific AI features or all AI features by contacting your Sumo Logic account team or opening a support ticket. If you choose to opt out of all AI features, your tenant is automatically exempted from future AI feature releases. -* **In-product self opt-out**. Beginning August 2026, platform administrators can opt out of all AI features directly within the product settings under **Feature Management** (**Administration** > **Feature Management**). Disabling AI at the admin level automatically exempts your tenant from any future AI feature rollouts. Mobot, Parse Assist, and the SOC Analyst Agent share a single **AI features** toggle; the MCP server has its own separate **MCP Server access** toggle on the same page. +* **In-product self opt-out**. Beginning August 2026, platform administrators can opt out of all AI features directly within the product settings under **Feature Management** (**Administration** > **Feature Management**). Disabling AI at the admin level automatically exempts your tenant from any future AI feature rollouts. Mobot, Parse Assist, and the SOC Analyst Agent share a single **AI features** toggle; the MCP server has its own separate **MCP Server access** toggle on the same page. You can also manage this toggle for your own organization (or, if you administer child organizations, for each of them individually) from **Administration > Organizations > Manage Account**; see [Manage features](/docs/manage/manage-subscription/create-and-manage-orgs/manage-org-settings/#manage-features). ### What happened to Query Agent, Knowledge Agent, and Summary Agent? diff --git a/docs/manage/manage-subscription/create-and-manage-orgs/manage-org-settings.md b/docs/manage/manage-subscription/create-and-manage-orgs/manage-org-settings.md index 014ed368e7b..50f2f48d016 100644 --- a/docs/manage/manage-subscription/create-and-manage-orgs/manage-org-settings.md +++ b/docs/manage/manage-subscription/create-and-manage-orgs/manage-org-settings.md @@ -66,6 +66,34 @@ You can only delete an organization for Free and Trial accounts. 1. In the prompt dialog, enter **DELETE** in the text field to confirm the action. 1. Click **Delete**.
Delete organization prompt +## Manage features + +As an account owner or administrator, you can manage feature availability for your organization directly from the Organizations UI. This lets you opt in or opt out of specific Sumo Logic features without needing to contact Sumo Logic support. + +Features available for self-service management are controlled by Sumo Logic. Only features that have been made available for your enablement appear in the **Manage Features** list. Features may be: + +- **Opt-in**. You can explicitly enable them for your organization. +- **Opt-out**. You can disable them if you do not require them. + +Some features include sub-features. You can expand a top-level feature to manage its sub-features individually. + +### Opt in to a feature + +1. [**New UI**](/docs/get-started/sumo-logic-ui/). In the main Sumo Logic menu select **Administration**, and then under **Organizations** select **Manage Account**. You can also click the **Go To...** menu at the top of the screen and select **Manage Account**.
[**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations > Manage Account**. +1. Click your organization. A details pane opens on the right. +1. In the details pane, click the **More Actions** dropdown and select **Manage Features**. Or, scroll down the details pane to the **Features** section and select **Manage Features**. +1. In the **Manage Features** panel, toggle next to the feature you want to enable. + - To manage sub-features, click the feature name to expand it and select the desired sub-features. +1. Click **Save Changes** to apply your changes. + +### Opt out of a feature + +1. [**New UI**](/docs/get-started/sumo-logic-ui/). In the main Sumo Logic menu select **Administration**, and then under **Organizations** select **Manage Account**. You can also click the **Go To...** menu at the top of the screen and select **Manage Account**.
[**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations > Manage Account**. +1. Click your organization. A details pane opens on the right. +1. In the details pane, click the **More Actions** dropdown and select **Manage Features**. Or, scroll down the details pane to the **Features** section and select **Manage Features**. +1. In the **Manage Features** panel, toggle next to the feature you want to disable. +1. Click **Save Changes** to apply your changes. + ## Set up a custom subdomain This section has instructions for setting up a custom subdomain for the URL you use to access Sumo Logic. diff --git a/docs/search/mobot/index.md b/docs/search/mobot/index.md index 2040d8a63b1..292517d5e6a 100644 --- a/docs/search/mobot/index.md +++ b/docs/search/mobot/index.md @@ -629,10 +629,12 @@ An administrator can turn Mobot off for your entire organization from the **Feat At GA, Mobot shares a single **AI features** toggle with Parse Assist and the SOC Analyst Agent — turning it off disables all three together. Independent per-feature toggles, starting with the SOC Analyst Agent, are planned for a future release. -Parent and child orgs have AI features enabled by default. A parent org administrator can toggle AI features for the parent org and for its child orgs. Child org administrators cannot toggle AI features for their own org or for other child orgs. MSSP parent orgs do not see this toggle for their own org. +Parent and child orgs have AI features enabled by default. A parent org administrator can toggle AI features for the parent org and for its child orgs. Child org administrators cannot toggle AI features for their own org or for other child orgs. MSSP parent orgs do not see this toggle for their own org; manage it per child org from [Manage features](/docs/manage/manage-subscription/create-and-manage-orgs/manage-orgs-for-mssps/#manage-features) instead. Feature Management page showing the AI features and MCP Server access toggles +You can also opt out of Mobot for your own organization from **Administration > Organizations > Manage Account**; see [Manage features](/docs/manage/manage-subscription/create-and-manage-orgs/manage-org-settings/#manage-features). + If you previously opted out of Mobot, you'll need to opt back in from this page to regain access at GA, or contact your account team. Trial accounts do not have Mobot enabled by default. For help, contact our [Support team](https://support.sumologic.com/support/s/). From a9366be36ae69a81ada684ce813d64004f39af7c Mon Sep 17 00:00:00 2001 From: Jagadisha V Date: Wed, 22 Jul 2026 15:40:09 +0530 Subject: [PATCH 2/2] DOCS-1761 - Add release note for org-wide Manage Features opt-in --- blog-service/2026-07-27-manage.md | 11 +++++++++++ 1 file changed, 11 insertions(+) create mode 100644 blog-service/2026-07-27-manage.md diff --git a/blog-service/2026-07-27-manage.md b/blog-service/2026-07-27-manage.md new file mode 100644 index 00000000000..c11f5b4d505 --- /dev/null +++ b/blog-service/2026-07-27-manage.md @@ -0,0 +1,11 @@ +--- +title: Manage Features for Your Organization (Manage) +image: https://assets-www.sumologic.com/company-logos/_800x418_crop_center-center_82_none/SumoLogic_Preview_600x600.jpg?mtime=1617040082 +keywords: + - manage + - organizations + - features +hide_table_of_contents: true +--- + +We're excited to introduce the **Manage Features** capability for all customers. With this, you can opt in or opt out of specific Sumo Logic features for your organization directly from the Organizations UI without needing to raise a request with Sumo Logic support. [Learn more](/docs/manage/manage-subscription/create-and-manage-orgs/manage-org-settings/#manage-features).